• Article

Starting and stopping Groove Server Relay

 

Applies to: Groove Server 2010

Topic Last Modified: 2010-01-13

This article describes how to start and stop the Groove Server Relay service.

Groove Server Relay runs as a Windows service. Therefore, you can use the Windows Services manager to start and stop Groove Server Relay or you can enter commands from the Command window. The following procedure provides guidance.

This procedure requires that Groove Server Relay is installed as described in Install and configure Groove Server 2010 Relay.

In this article:

  • To start the Groove Relay service

  • To stop the Groove Relay service

To start the Groove Relay service

  1. Start the Groove Server Relay service from the Services manager or a command line, as follows:

    • Go to Start --> Programs --> Administrative Tools --> Services, right-click on the Groove Relay service, and then click Start.

    • Open a command prompt and enter the following to start the service:

      net start "Groove Relay"

    The service should start in several seconds.

  2. To verify server operation, log on to the Groove Server Relay administrative Web interface at https://localhost:8010/ or https://127.0.0.1:8010 and check the status page for recent start time and activity.

To stop the Groove Relay service

  1. Start the Groove Server Relay service from the Services manager or a command line, as follows:

    • Go to Start --> Programs --> Administrative Tools --> Services, right-click the Groove Relay service, and then click Stop.

    • Open a command line and enter the following to stop service:

      net stop "Groove Relay"

      The service may take several minutes to stop, depending on the number of users connected at the time of the shutdown request.

  2. If stopping the Groove Relay service is not successful (usually because automatic service startup restarts the service), do the following:

    1. From the Services manager, right-click the service and configure Properties so that Startup Type is Disabled and then use the Task Manager to end the Groove Relay process (relay.exe). You may need to set debug permission to the local Administrator account in order to end a process in Task Manager. Remember to re-enable the Service Startup mode when the installation process is complete.

    2. If the service still does not stop, restart the server.