Connectors Management Pack Guide for Microsoft System Center Operations Manager 2007 R2

Applies To: Operations Manager 2007

The Operations Manager 2007 R2 Connectors management packs include discoveries of connector services, rules to generate alerts for the connecter services, and knowledge for monitoring the health of installed connectors. This information provides a knowledge base of useful information to help resolve connector failures or other connector health issues.

With the connectors management packs, administrators for Operations Manager 2007 R2 Connectors can quickly be notified of specific connector issues and failures.

Introduction to the Connectors Management Packs

This guide covers management packs for all Microsoft Connectors for Operations Manager 2007 R2. A common library management pack and a connector-specific management pack are installed for each connector that is installed. The management packs for the specific connector are similar to each other and all are dependent on the common library management pack of the connector. Each connector-specific management pack monitors discovery of that particular connector service. The connector common library management pack contains rules for monitoring connector alerts that are common to all connector services.

After the common library management pack is only installed with the first connector UI installation. it is not reinstalled with subsequent connector installations for that Operations Manager 2007 R2 management group. Connector-specific management packs are installed with the following currently supported Microsoft connectors:

  • BMC Remedy ARS Connector

  • HP Operations Manager Connector (formerly HP OpenView Operations)

  • IBM Tivoli Enterprise Console Connector

  • Universal Connector

Document Version

This guide was written based on the Operations Manager 2007 R2 management packs.

Getting the Latest Management Pack and Documentation

The Operations Manager 2007 R2 Connectors management packs and this document are available from the installation source for the connectors.

The Operations Manager 2007 R2 Connectors management packs will be available in the System Center Operations Manager 2007 Catalog (https://go.microsoft.com/fwlink/?LinkId=82105).

Supported Configurations

The Operations Manager 2007 R2 Connectors management packs support Operations Manager 2007 R2 Connectors deployed on the following operating systems.

  • Windows Server 2003

  • Windows Server 2008 on x86-based computers

  • 64-bit edition of Windows Server 2008

  • Windows Server 2008 for Itanium-Based Systems

Changes in This Version

Operations Manager 2007 R2 Connectors management packs include the following changes.

  • Single installer for all connectors, including silent installation and importing for connectors management packs.

  • A single connector common library management pack as a parent management pack for all connector management packs.

  • Inclusion of the BMC Remedy ARS Connector management pack.