This documentation is archived and is not being maintained.

Enable Operations Manager Verbose Tracing

Published: August 5, 2009

Updated: August 5, 2009

Applies To: Operations Manager 2007 R2

This verbose tracing method is used to see the Windows Remote Management (WinRM) queries used by Operations Manager to gather data from the agent. If you suspect there is a problem with the WinRM connection, this log provides detailed information that can help with troubleshooting.

To trace WinRM events

  1. On the Management server that is monitoring the UNIX or Linux agent, open a command prompt.

  2. Type the following commands at the command prompt:

    1. cd C:\Program Files\System Center Operations Manager 2007\tools

    2. StopTracing.cmd

    3. StartTracing.cmd VER

  3. Reproduce the failing issue in Operations Manager.

  4. Type the following commands at the command prompt:

    1. StopTracing.cmd

    2. FormatTracing.cmd

  5. Search for WS-Man in the TracingGuidsNative.log file.

WinRM is also known as WS-Management (WS-Man).

The FormatTracing command opens a Windows Explorer window displaying the c:\Windows\temp\OpsMgrTrace directory. The TracingGuidsNative.log file is in that directory.