Checklist: Deploying retention policies

Applies to: Exchange Server 2013

Use this checklist to deploy retention policies in your Microsoft Exchange Server 2013 organization. Before you start working with this checklist, make sure you're familiar with the concepts in the following topics:

Checklist for deploying retention policies

Done? Tasks Resources
Assess messaging records management (MRM) requirements for different sets of users. Messaging records management
Determine which Microsoft Outlook client versions are in use. Parse the RPC Client Access log files located at %ExchangeInstallPath%Logging\RPC Client Access.
Create retention tags. Create a Retention Policy
Create retention policies. Create a Retention Policy
Add retention tags to retention policies. Add retention tags to or remove retention tags from a retention policy
Place mailboxes on retention hold. Place a mailbox on retention hold
Apply a retention policy to a single mailbox for testing purposes. Apply a retention policy to mailboxes
Optional: Implement client blocking to block legacy Outlook clients. Configure Outlook Client Blocking for Messaging Records Management
Begin user communication and training activities. Include a deadline when retention policies will be processed, and items moved or deleted. Not applicable
Apply retention policy to additional mailboxes. Apply a retention policy to mailboxes
A few days in advance, remind users about the deadline. Not applicable
At the deadline, remove the retention hold from mailboxes. Place a mailbox on retention hold