Introduction to Troubleshooting DirectAccess

Published: October 7, 2009

Updated: April 29, 2010

Applies To: Windows Server 2008 R2

This guide explains how to troubleshoot DirectAccess. If you are not familiar with this guide, review the following sections of this introduction.

Use this guide when:

  • You have problems updating or operating DirectAccess infrastructure components.

  • You have problems with a new DirectAccess deployment.

  • You want to learn about troubleshooting techniques to use with DirectAccess.

This guide contains the following topics:

To learn how to use DirectAccess troubleshooting tools and techniques in the DirectAccess test lab (, see the Test Lab Guide: Troubleshoot DirectAccess (

For a list of all the DirectAccess troubleshooting resources, see Troubleshoot DirectAccess in Windows Server 2008 R2 (

Community Additions