Appendix: Reports
Topic Last Modified: 2012-11-26
The following reports are included in the Microsoft Exchange Server 2010 Monitoring Management Pack. Allow up to 30 minutes for reports from a new management pack to appear in the Reporting console.
| Report | Description | Data Source |
|---|---|---|
Service Availability |
Provides availability data for clients that access mailboxes through Microsoft Office Outlook and Outlook Web App. It also provides availability data for Mailbox databases. |
Custom aggregation based on daily OpsMgr state aggregation. |
Client Access Availability |
Provides availability data for each client access protocol running on a Client Access server. For each protocol, the report provides availability data at the server, site, and datacenter (management group) level. |
Custom aggregation based on daily OpsMgr state aggregation. |
Remote PowerShell Availability |
Provides availability data for Remote PowerShell endpoints on all Exchange servers. |
Custom aggregation based on daily OpsMgr state aggregation. |
SMTP Availability |
Provides client SMTP submission availability data as measured by synthetic transactions. |
Custom aggregation based on daily OpsMgr state aggregation. |
Unified Messaging Availability |
Provides availability data for the Local Voice Unified Messaging task. |
Custom aggregation based on daily OpsMgr state aggregation. |
Performance Summary Report |
Provides detailed performance information that can be used to analyze capacity planning problems. |
Performance collection rules. |
Datacenter Capacity Trending |
Provides capacity utilization information at the Active Directory site level. |
Custom aggregation based on performance data. |
Machine Capacity Trending |
Provides capacity utilization information at the server level. |
Custom aggregation based on performance data. |
Outlook Client Performance |
Provides client performance statistics based on the performance data submitted to Exchange by Outlook. |
Performance data collected by Client Access servers as reported to them by Outlook clients. |
Daily Mailflow Statistics |
Provides statistics from message tracking logs to provide information about mail flow latency, by the day. |
Custom dataset based on message tracking log summaries collected from Hub servers. |
Hourly Mailflow Statistics |
Provides statistics from message tracking logs to provide information about mail flow latency, by the hour. |
Custom dataset based on message tracking log summaries collected from Hub servers. |
Distribution Group Usage |
Provides usage data for distribution groups. |
Custom dataset based on message tracking log summaries collected from Hub servers. |
Top Users |
Provides usage data for the clients that send the most messages, receive the most messages, and experience the most failures. |
Custom dataset based on message tracking log summaries collected from Hub servers. |
Cross-Premises Mailflow Monitoring |
Provides mail flow reporting data for organizations that use both on-premises and hosted versions of Microsoft Exchange. |
Mailflow output specific to the cross-premises scenario. |
Availability Reporting Calculations
Definitions
Mailbox Database—Daily Availability A mailbox database is available when one of its copies is mounted. The state of a mailbox database and its copies is reported by Operations Manager. The daily availability is the percentage of the day that the mailbox database is available.
Outlook Web App—Daily Availability Both the server-level and site-level Outlook Web App states are reported by Operations Manager monitors. The Outlook Web App Service class is considered to be available when at least one Outlook Web App server is available.
Outlook—Daily Availability Both the server-level and site-level Outlook states are reported by Operations Manager monitors. The Outlook Service class is considered available when at least one Outlook server is available.
Calculated Availabilities
Site Mailbox Database—Daily Availability A site’s mailbox database availability is an average of the availability of all mailboxes.
Site—Daily Availability A site’s availability is the availability of its Mailbox database minus the average length of time that the Outlook Web App Service class and Outlook Service class are unavailable.
Datacenter—Daily Availability A datacenter’s availability is the average availability for all of the sites in the datacenter.
Monthly Availability The monthly availability of an entity is the sum of its daily availabilities divided by the number of days in the month.
Raw Uptime vs. Availability
Raw Uptime = 1 – Downtime
Availability = Raw Uptime + Planned Maintenance
Maintenance Mode
When an entity in Operations Manager is in maintenance mode, its monitors are in either the unplanned maintenance state or the planned maintenance state. This maintenance state is recorded instead of the monitor’s green, yellow, or red state. Since the monitors are unloaded while in maintenance mode, the actual availability of the component cannot be measured. As a result, Operations Manager planned maintenance is counted as uptime in the availability calculation, and unplanned maintenance is counted as downtime.
Availability Database Tables
The availability data is stored in the Operations Manager data warehouse database (OperationsManagerDW). The Service Level Agreement (SLA) report uses data from the Exchange2010.vAvailabilityObjListV14 and Exchange2010.vAvailabilityOnObjectDailyV14 tables:
Exchange2010.vAvailabilityObjListV14 is a list of objects that have measured availabilities. The name of each object's site is stored in this table.
Exchange2010.vAvailabilityOnObjectDailyV14 contains daily availabilities as percentages for each object in Exchange2010.vAvailabilityObjListV14.