Deleting Baskets
After a user abandons a basket, you can delete that basket from your Commerce Server database. Generally, you delete baskets because a user either does not check out or does not empty the basket before leaving the site.
To delete a basket
In Orders, click Basket Manager.
To find abandoned baskets by Date last accessed, select On or Before as your date criterion, enter a date or select the date from the drop-down calendar, and then click Find Now.
In the baskets list, select the basket(s) you want to delete, and then click
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on the toolbar.In the Delete confirmation dialog box, click Yes.
The basket is deleted.
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Caution
After a basket has been deleted, it cannot be recovered.
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Note
- You must use the Publish Transactions module to update your site. For more information about publishing transactions, see Publishing Transactions on Your Web Site.