Professional Support Options
Professional support options provide advanced support for experts and businesses. Visit our customized support sites for pay-per-incident assistance online (US $195) and phone (US $245) by experts trained to assist business professionals. To purchase support incidents in advance, call Professional Support Sales at (800) 936-3500. If you are calling from Canada, Professional support is available by calling (800) 805-4440 from 8:00 a.m. – 8:00 p.m. Monday – Friday, Eastern Time.
Submit your incident online (US $195)
- Microsoft Product Support Services Web site (support.microsoft.com/directory/directory/onlinesrpro.asp)
Get additional information on our support offerings:
Professional Support for Developers
Professional Support for IT Professionals
Professional Support for Value Add Partners, Resellers, Consultants
Professional Support for Microsoft Certified Solution Providers
Professional Support for Original Equipment Manufacturers (OEMs)
Submit your incident over the phone (US $245):
Area of expertise | Phone number |
Developers | (800) 936-5800 |
IT Professionals | (800) 936-4900 |
Partners (resellers/consultants) | (888) 456-5570 |
Microsoft Certified Solution Providers | (888) 677-9444 |
Original Equipment Manufacturers | (800) 936-2197 |
System Builders | (888) 456-5570 |
Note
- Microsoft support services are subject to Microsoft's then-current prices, terms, and conditions, which are subject to change without notice.