Additional Support Options

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If the professional support offerings do not apply to you or your business, the following support options are also available and may help you locate the support service which best meets your needs.

Premier

Premier support provides proactive access to specialized technical expertise needed by large enterprises, maximizing business value and minimizing total cost. See our customized support sites for Premier customers, or view the following facts sheets for more information. For more information, contact your Microsoft account representative or call Microsoft Enterprise Support Sales at (800) 936-3200 in the United States or Canada.

Alliance

Alliance support is designed to help very large enterprise customers to successfully develop, deploy, and manage enterprise systems built around a broad range of high-quality Microsoft solutions for the server and the desktop. See the following facts sheets for more information. For more information, contact your Microsoft account representative or call Microsoft Enterprise Support Sales at (800) 936-3200 in the United States or Canada.

Microsoft Certified Support Centers

Microsoft Certified Support Centers are selected for their ability to provide high-quality support and a full range of support services for organizations using Microsoft products in all kinds of environments. Certified Support Centers provide the highest-quality service for both Microsoft products and a wide range of third-party products to ensure a cohesive, high-performance business solution.

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  • Microsoft support services are subject to Microsoft's then-current prices, terms, and conditions, which are subject to change without notice.


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