Event ID 1123 — Remote Desktop Services Printer Redirection

Published: January 8, 2010

Applies To: Windows Server 2008 R2

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Remote Desktop Services provides printer redirection, which routes printing jobs from a server to a printer that is attached to a client computer or to a shared printer that is available to the client computer. When a user establishes a remote session with an RD Session Host server, the redirected printer will be available to applications running in the remote session.

By default, an RD Session Host server that is running Windows Server 2008 or Windows Server 2008 R2 first tries to use the Remote Desktop Services Easy Print driver. If the client computer does not support this driver, the RD Session Host server looks for a matching printer driver installed on the RD Session Host server. You can either install a matching printer driver on the RD Session Host server, or you can create a custom printer mapping file.

Event Details

Product: Windows Operating System
ID: 1123
Source: Microsoft-Windows-TerminalServices-Printers
Version: 6.1
Symbolic Name: EVENT_NOTIFY_SPOOLER_ADDPRINTER_FAILED_GIVING_UP
Message: The Print Spooler failed to add the printer %1, port %2 because of a port error. The Print Spooler will not try again to add the printer.

Resolve

Disconnect and reconnect the Remote Desktop Services session

To try to resolve this issue, the user should disconnect the Remote Desktop Services session, and then reconnect.

Verify

To verify that printer redirection is working properly, establish a remote session with the RD Session Host server and check that the redirected printer is available and is functioning as expected.

Related Management Information

Remote Desktop Services Printer Redirection

Remote Desktop Services

Community Additions

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