Event ID 2013 — Audio and Video Playback Redirection Stream Support

Published: January 8, 2010

Applies To: Windows Server 2008 R2

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Audio and video playback redirection provides the ability to decode a compressed stream and render the content on a client computer. For audio and playback redirection to function correctly, the client computer must be able to decode the stream.

Event Details

Product: Windows Operating System
ID: 2013
Source: Microsoft-Windows-TerminalServices-MediaRedirection-DShow
Version: 6.1
Symbolic Name: TSDSHOW_EVENT_DWM_DISABLED
Message: Desktop Window Manager is disabled.

Resolve

Enable desktop composition

Desktop composition must be enabled on the client computer to see the preview window. To resolve this issue, you must enable desktop composition.

To perform this procedure, you must have membership in the local Administrators group, or you must have been delegated the appropriate authority.

To enable desktop composition:

  1. Click Start, right-click Computer, and then click Properties.
  2. Click Advanced system settings.
  3. On the Advanced tab, under the Performance heading, click Settings.
  4. Click the Enable desktop composition check box, and then click OK.
  5. Click OK to close the System Properties dialog box.

Verify

To verify that audio and video playback redirection is functioning correctly, establish a connection to the RD Session Host server and verify that the playback devices are shown in the Sound control panel.

To perform this procedure, you must have membership in the local Administrators group, or you must have been delegated the appropriate authority.

To verify that the playback and recording devices are shown in the Sound control panel:

  1. Establish a connection to the RD Session Host server.
  2. Click Start, and then click Control Panel.
  3. Click Hardware and Sound, and then click Sound.
  4. On the Playback tab, verify that Remote Audio shows in the list of playback devices.

Related Management Information

Audio and Video Playback Redirection Stream Support

Remote Desktop Services

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