Event ID 2001 — Audio and Video Playback Redirection Availability

Published: January 8, 2010

Applies To: Windows Server 2008 R2

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Audio and video playback redirection is only available when connecting to computers that are running Windows Server 2008 R2 with the Remote Desktop Session Host role service installed, Windows 7 Enterprise, or Windows 7 Ultimate.

Event Details

Product: Windows Operating System
ID: 2001
Source: Microsoft-Windows-TerminalServices-MediaRedirection-DShow
Version: 6.1
Symbolic Name: TSDSHOW_EVENT_VERSION_PLATFORM
Message: Server version: %1.
Client version: %2.
Server supported platforms: %3.
Client supported platforms: %4.

For platforms, the value is a bitmask where MF=0x01, and DShow=0x02.

Resolve

Connect to a Windows Server 2008 R2 or Windows 7 computer

Audio and video playback redirection is only available when connecting to computers that are running Windows Server 2008 R2 with the Remote Desktop Session Host role service installed, Windows 7 Enterprise, or Windows 7 Ultimate.

To resolve this issue, connect to a computer that is running one of the following: Windows Server 2008 R2 with the Remote Desktop Session Host role service installed, Windows 7 Enterprise, or Windows 7 Ultimate.

Verify

To verify that audio and video playback redirection is functioning correctly, establish a connection to the RD Session Host server and verify that the playback devices are shown in the Sound control panel.

To perform this procedure, you must have membership in the local Administrators group, or you must have been delegated the appropriate authority.

To verify that the playback and recording devices are shown in the Sound control panel:

  1. Establish a connection to the RD Session Host server.
  2. Click Start, and then click Control Panel.
  3. Click Hardware and Sound, and then click Sound.
  4. On the Playback tab, verify that Remote Audio shows in the list of playback devices.

Related Management Information

Audio and Video Playback Redirection Availability

Remote Desktop Services

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