Scan is not supported error message

[This topic is intended to address a specific issue called out by the Exchange Server Analyzer Tool. You should apply it only to systems that have had the Exchange Server Analyzer Tool run against them and are experiencing that specific issue. The Exchange Server Analyzer Tool, available as a free download, remotely collects configuration data from each server in the topology and automatically analyzes the data. The resulting report details important configuration issues, potential problems, and nondefault product settings. By following these recommendations, you can achieve better performance, scalability, reliability, and uptime. For more information about the tool or to download the latest versions, see "Microsoft Exchange Analyzers" at]  

Topic Last Modified: 2010-01-15

When you try to run the Microsoft Exchange Analyzer Tool on a 32-bit computer, you receive the following error message:


This Scan is not supported. Exchange server Server_Name is running on a 64-bit Windows operating system. But currently the Microsoft Exchange Best Practices Analyzer is running on a 32-bit Windows operating system. This kind of scan currently is not supported. Please rerun the Microsoft Exchange Best Practices Analyzer on a 64-bit machine.

This error occurs because Exchange Server is running on a 64-bit computer.

To correct this error, run Exchange Analyzer on the 64-bit computer on which Exchange Server is installed.


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