The Exchange store failed to start because it is out of memory

 

Applies to: Operations Manager Management Pack for Exchange 2010

Topic Last Modified: 2011-08-02

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.

To learn more about this alert, in Operations Manager, do one or more of the following:

  • From the Operations Console, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.

  • From the Operations Console, double-click this alert, and then click the Alert Context tab. Review the logged events that meet the criteria of this Operations Manager alert.

Details

Product Name

Exchange

Product Version

14.0 (Exchange 2010)

Event ID

^(9506|1001)$

Event Source

MSExchangeIS*

Rule Path

Microsoft Exchange Server/Exchange 2010/Mailbox/Information Store

Rule Name

The Exchange store failed to start because it is out of memory.

Explanation

This event indicates that the Microsoft Exchange Information Store service is out of memory to execute a given process. This might be a temporary condition.

User Action

To resolve the problem, do one or more of the following:

  • Stop and restart the Exchange Information Store service from the Microsoft Windows Services snap-in.

  • Look for related ESE events in the Application log. The related ESE events can provide detailed error information to help you resolve this problem.

  • If the problem persists, contact Microsoft Customer Support Services. For information about how to contact support, visit Microsoft Help and Support.

For More Information

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.