Renewal of EdgeSync credential failed for an Edge Transport server

 

Applies to: Operations Manager Management Pack for Exchange 2010

Topic Last Modified: 2011-08-02

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.

To learn more about this alert, in Operations Manager, do one or more of the following:

  • From the Operations Console, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.

  • From the Operations Console, double-click this alert, and then click the Alert Context tab. Review the logged events that meet the criteria of this Operations Manager alert.

Details

Product Name

Exchange

Product Version

14.0 (Exchange 2010)

Event ID

1006

Event Source

MSExchange Message Security

Alert Type

Error

Rule Path

Microsoft Exchange Server/Exchange 2010/Edge Transport/Message Security

Rule Name

Renewal of EdgeSync credential failed for an Edge Transport server.

Explanation

This Error event indicates that renewal of the EdgeSync replication account (ESRA) has failed for the specified server with the noted transient exception. The ESRA is used by a Hub Transport server to authenticate to the Edge Transport server in order to replicate Active Directory directory service data to the Active Directory Lightweight Directory Services (AD LDS) by using the Microsoft Exchange EdgeSync service. To comply with password policies, these credentials must be renewed periodically. Each Hub Transport server uses a unique set of credentials during the EdgeSync process.

User Action

To resolve this error, do the following:

  • Because this is a transient exception, no action is required. If you receive this error message frequently, you should remove the Edge Subscription from the Exchange organization by using the Remove-EdgeSubscription cmdlet in the Exchange Management Shell on a Hub Transport server. After you have removed the Edge Subscription from the Exchange organization, use the New-EdgeSubscription cmdlet to resubscribe the Edge Transport server.

  • Verify that the Microsoft Exchange server that logged this event can communicate with one or more Active Directory servers available in the organization.

  • Review the Application log and System log on your Exchange 2010 servers for related events. For example, events that occur immediately before and after this event may provide more information about the root cause of this error.

  • To review detailed information about the cause of this alert, use the Operations Console in Operations Manager. For more information, see the introduction to this topic.

  • Resolve your issue by using self-support options, assisted support options, and other resources. You can access these resources from the Exchange Server Solutions Center. From this page, click Self-Support Options in the navigation pane to use self-help options. Self-help options include searching the Microsoft Knowledge Base, posting a question at the Exchange Server forums, and other methods. Alternatively, in the navigation pane, you can click Assisted Support Options to contact a Microsoft support professional. Because your organization may have a specific procedure for directly contacting Microsoft Product Support Services, be sure to review your organization's guidelines first.

For More Information

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.