The state of IMAP4 connectivity couldn't be detected.
Applies to: Operations Manager Management Pack for Exchange 2010
Topic Last Modified: 2011-08-02
The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager runs Exchange Management Shell cmdlets to monitor your Exchange organization. Running cmdlets triggers one or more Operations Manager alerts if a problem is detected.
To learn more about this alert, in Operations Manager, do one or more of the following:
From the Operations Console, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.
From the Operations Console, double-click this alert, and then click the Alert Context tab. Review the events that have been logged that meet the criteria of this Operations Manager alert.
Details
Product Name |
Exchange |
Product Version |
14.0 (Exchange 2010) |
Event ID |
^(500|1000)$ |
Event Source |
MSExchange Monitoring IMAPConnectivity |
Server Role |
Ex14. Client Access |
Rule Path |
Microsoft Exchange Server/Exchange 2010/Client Access/Client Access Test Configurations |
Rule Name |
The state of IMAP4 connectivity couldn't be detected. |
Explanation
The cmdlet that triggered this alert is the Test-ImapConnectivity cmdlet. The Test-ImapConnectivity cmdlet can be used to verify that the Microsoft Exchange IMAP4 service is running as expected.
This alert may be generated when IMAP4 connectivity state cannot be detected.
User Action
To resolve this alert, do one or more of the following:
Make sure that all mailbox database names are unique.
Review the Application log and System log on your Exchange 2010 servers for related events. For example, events that occur immediately before and after this event may provide more information about the root cause of this error.
To review detailed information about the cause of this alert, use the Operations Console in Operations Manager. For more information, see the introduction to this topic.
For More Information
If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.