Document conversion failures high (SharePoint Server 2010)
Applies to: SharePoint Server 2010, SharePoint Foundation 2010
Topic Last Modified: 2010-02-09
Alert Name: Document conversion failures high
Event ID: None
Summary: A high rate of conversion failures may mean something is wrong with the application server, or a configuration setting is incorrect.
Symptoms: A large number of users' documents fail to be rendered and displayed after conversion.
Cause: One or more of the following might be the cause:
Users are attempting to view a large number of corrupted documents.
The Microsoft SharePoint Server 2010 application server is malfunctioning.
Verify that the application servers are consistently available.
Verify that the user account that is performing this procedure is a member of the local Administrators group.
Open a Command Prompt window and type the following at the command prompt:
If this failure keeps occurring, you should add a server to the farm to help load-balance the workload.