Installing Protection Agents on Computers Behind a Firewall

Applies To: System Center Data Protection Manager 2010

If you are installing a protection agent on a computer in an Active Directory domain and that is behind a firewall, you must manually install the protection agent on the computer that you want to protect, and then use the procedure in this topic to attach the agent. For more information about manually installing an agent, see Installing Protection Agents Manually.

To install an agent on a computer behind a firewall

1. In DPM Administrator Console, on the navigation bar, click Management, and then click the Agents tab.

2. In the Actions pane, click Install.

   The Protection Agent Installation Wizard opens.

3. On the Select Agent Deployment Method page, select Attach agents, select Computer on a trusted domain, and then click Next.

4. On the Select Computers page, DPM displays a list of available computers in the same domain as the DPM server. If this is the first time you have used the wizard, DPM queries Active Directory to get a list of potential computers. After the first installation, DPM displays the list of computers in its database, which is updated once each day by the auto-discovery process.

   On the Select Computers page, select one or more computers (50 maximum), from the Computer name list, click Add, and then click Next.

   If you know the name of a specific computer on which you want to install the protection agent, you can quickly find and select the computer by typing the name of the computer in the Computer name box, and then clicking Add. DPM will query Active Directory for the computer, and then add it to the Selected computers list. If you do not know the name of the computer, browse the list to find the computer.

   To add multiple computers by using a text file, click the Add From File button, and in the Add From File dialog box, type the location of the text file or click Browse to navigate to its location.

5. On the Enter Credentials page, type the user name and password for a domain account that is a member of the local Administrators group on all selected computers.

6. In the Domain box, accept or type the domain name of the user account that you are using to install the protection agent on the target computer. This account may belong to the domain that the DPM server is located in or to a trusted domain.

   If you are installing a protection agent on a computer across a trusted domain, enter your current domain user credentials. You can be a member of any trusted domain, and you must be a member of the local Administrators group on all selected computers that you want to protect.

7. On the Summary page, click Attach.

8. On the Installation page, view the results on the Task tab to determine whether the installation is successful. You can click Close before the wizard is finished installing the agent, and then monitor the installation progress in DPM Administrator Console on the Agents tab in the Management task area.

If the installation is unsuccessful, you can view the alerts on the Alerts tab in the Monitoring task area.