Error ID: 30300

Applies To: System Center Data Protection Manager 2010

Error ID 30300 — Data Protection Manager

Details

Product

Data Protection Manager

ID

30300

Source

Version

3.0

Symbolic Name

Message

Synchronization for the replica of <data source> on <DPM server> failed because the replica is not in a valid state or is in an inactive state.

Explanation

This error can occur on a secondary DPM server after a synchronization job for a data source fails on the primary DPM server.

User Action

To resolve this error, on the protected computer, review the Application event log for errors from the DPM writer service. Take the appropriate action, and then try the operation again. The following are the events you might find in the log and the recommended action for each event:

DPM writer was unable to snapshot the replica of <data source>, because the replica is not in a valid state (Validity: <Validity State>)

In DPM Administrator Console on the primary DPM Server, run a consistency check for the data source <data source> to ensure that the replica is consistent.

DPM Writer has timed out waiting for replica to be free and available for snapshot

Retry the job from the secondary DPM server when no jobs are running on the primary DPM server for the selected data source.

DPM has run out of free recovery point space and will fail snapshots for <data source> in order to prevent existing recovery points from getting recycled

Increase the space allocated for the recovery point volume for <data source> on the primary DPM server, and then, on the secondary DPM server, retry the operation.

DPM writer was unable to snapshot the replica of <data source>.

The following are possible causes:

  • No valid recovery points are present on the replica.

  • The last express full backup job for the data source failed.

  • There was a failure while deleting the incremental recovery points that are not valid on the replica.

To resolve this issue, in DPM Administrator Console on the primary DPM server, run an express full backup job for the data source.