Error ID: 32612

  • Article

Applies To: System Center Data Protection Manager 2010

Error ID 32612— Data Protection Manager

Details

Product

Data Protection Manager

ID

32612

Source

Version

3.0

Symbolic Name

Message

Failed to prepare a Cluster Shared Volume (CSV) for backup as another backup using the same CSV is in progress.

Explanation

This error can occur when a hardware provider is not installed on the protected server. If no hardware provider is installed, DPM uses only software snapshots for backup, which means that the CSV is left in redirected access mode for the entire length of the backup. While this is the case, another virtual machine that is on the same CSV but on a different node of the cluster cannot be backed up. If the CSV that is in redirected access mode is not released before another backup is attempted, this error occurs.

User Action

If you are using software-based Volume Shadow Copy Service (VSS) providers, we recommend that you also use VSS hardware providers. For more information, see VSS Hardware Providers (https://go.microsoft.com/fwlink/?LinkId=179952). If a hardware VSS provider is already installed on the node, check the status of the CSVs used by this virtual machine by using the Cluster Administration Console, re-enable direct I/O for the CSV, and then try the operation again.