General Data Recovery Issues
Applies To: System Center Data Protection Manager 2010
The following table provides troubleshooting guidance for general data recovery issues.
General Data Recovery Issues
| Issue | Possible Cause | Details |
|---|---|---|
The Recovery Wizard Summary page does not display the details of the recoverable items. |
If you selected data to restore at the item level, the Recovery Wizard Summary page will not display the details of the recoverable items. |
Item details will not appear on the Recovery Wizard Summary page for the following:
The Summary page will display recovery details such as recovery points, media, and notifications. |
The recovery job fails. |
If you perform a recovery at the same time a disk-to-tape (D2T) short-term protection job is scheduled to run, the recovery will fail. |
DPM will cancel a D2T short-term protection job if it is running at the same time you are performing a recovery. You can complete the steps in the Recovery Wizard; however, the recovery job will fail. You must either cancel the D2T short-term protection job or wait for it to complete before performing the recovery. |