Checking Name Resolution
Updated: April 21, 2010
Applies To: System Center Data Protection Manager 2010
Follow this procedure if the instructions for troubleshooting an issue direct you to check name resolution.
To check name resolution
On the file server, run the ipconfig command. Note the Domain Name System (DNS) suffix and Internet protocol (IP) address.
On the DPM server, ping the file server name to verify that the server name resolves to the correct fully qualified domain name (FQDN) and IP address.
On the DPM server, run the ipconfig command. Note the DNS suffix and IP address.
On the file server, ping the DPM server name to verify that the server name resolves to the correct FQDN and IP address.
If the information obtained by ping and by ipconfig for either the file server or the DPM server is not correct, check the DNS client settings on that server.