Tape Library Recovery Issues

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Applies To: System Center Data Protection Manager 2010

The following table provides troubleshooting guidance on tape library recovery issues.

Tape Library Recovery Issues

Issue Possible Cause Resolution

Tape read errors occur when attempting to recover a file server volume from tape.

File server data source recovery from tape will fail if there are corrupt files on the tape.

If tape read errors occur, do the following:

  1. Select the contents of the volume for recovery rather than the entire volume. For example, select all of the files and folders on <drive letter>:\ instead of selecting the entire <drive letter>:\ <volume>.

  2. Retry the recovery.

    DPM will attempt to skip over the corrupt files on tape.

Warning

Because of serious tape corruption, DPM may not be able to find the files that are not corrupt. Therefore, DPM may not succeed in recovering the selected individual files.