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How to View Workflow Success or Failure

Updated: December 1, 2010

Applies To: System Center Service Manager 2010 SP1

Use the following procedure to view the success and failure instances of the workflows.

To view workflow success and failures

  1. In the Service Manager console, click Administration.

  2. In the Administration pane, expand Administration, expand Workflows, and then click Status.

  3. In the Status pane, click the workflow that you want to view. For example, click Escalates Printer Problems to Support Tier 2 when the Urgency property is changed to High.

  4. In the Status results pane, click All Instances, and then perform the following:

    1. Click View log to view the list of events that occurred when the workflow ran.

    2. Click View related object to view the form that was used when the workflow ran.

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