Deploying the Service Manager Self-Service Portal with Windows SharePoint Services 3.0

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Applies To: System Center Service Manager 2010 SP1

This section describes how to install and configure the Service Manager Self-Service Portal on a computer hosting Windows SharePoint Services 3.0 SP2 technology. You will perform the following procedures:

  1. Install the Service Manager Self-Service Portal.

  2. Download and install the Service Manager Web Parts into the solution store.

  3. Edit the Web.config file for your SharePoint site.

  4. Configure Internet Information Services (IIS).

You can download Windows SharePoint Services 3.0 SP2 from the Microsoft Download Center (https://go.microsoft.com/fwlink/?LinkId=159831).

Use the System Center Service Manager 2010 Dashboard Solution Accelerator to query the Service Manager data warehouse. The Dashboard uses SharePoint Web Parts to present key infrastructure metrics in a graphical format. For more information about the Dashboard Solution Accelerator, see System Center Service Manager 2010 Dashboard (https://go.microsoft.com/fwlink/?LinkId=196558).

Use the following procedures to install the Self-Service Portal on a computer that hosts Windows SharePoint Services 3.0.

   

Step 1: How to Deploy the Self-Service Portal on a Computer Hosting Windows SharePoint Services

Describes how to deploy the Self-Service Portal.

Step 2: How to Add the Solution Package to the Solution Store

Describes how to add a solution package.

Step 3: How to Configure Your SharePoint Web Site

Describes how to configure SharePoint to work with the Self-Service Portal.

Step 4: How to Configure Internet Information Services Manager

Describes how to configure Internet Information Services for the Self-Service Portal.

Did you find this information helpful? Please send your suggestions and comments about System Center Service Manager documentation to scsmdocs@microsoft.com.