Office Communications Server Remote Connectivity Analyzer
Microsoft Office Communications Server 2007 and Microsoft Office Communications Server 2007 R2 will reach end of support on January 9, 2018. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.
The Office Communications Server Remote Connectivity Analyzer is a great tool for testing, troubleshooting, and performing diagnostics on Communications Server 2007 and 2007 R2 deployments.
Author: Tom Laciano
Publication date: March 2010
Product version: Microsoft Office Communications Server 2007 and 2007 R2
Have you ever installed a Communications Server and wanted to verify that your remote access was set up and configured correctly? What do you do when you get a call or an escalation regarding a service or connection that is not working? How do you verify whether the issue is with an individual user or is affecting the whole organization? And if there is a problem, where do you start troubleshooting? Is it a DNS problem? Is it a certificate problem? Is a port not open on the firewall?
The Office Communications Server Remote Connectivity Analyzer is a great tool for performing testing, troubleshooting, and diagnostics on Communications Server 2007 and Communications Server 2007 R2 deployments. The tool will help you get answers to the questions listed earlier in this article, and should server as your initial stop when attempting to troubleshoot a Communications Server Edge Server connectivity issue.
The Office Communications Server Remote Connectivity Analyzer is a web site that Communications Server administrators can use to validate and diagnose end-to-end Communications Server scenarios. The site simulates multiple Office Communications Server client access scenarios from outside the customer's infrastructure and reports whether the test was successful. If the test fails, the tool informs you exactly where in the process the test failed, as well as provides troubleshooting tips about resolving the issue.
To use the Office Communications Server Remote Connectivity Analyzer, go to .
Right now the tool is in its BETA release. This release allows you to manually specify your server settings or have the server attempt to Autodiscover your settings. Future tool enhancements will include deeper diagnostic information, detailed troubleshooting information, and other tests. If you encounter any issues with the tool or would like to provide feedback, send e-mail to ocsrca@microsoft.com.
Communications Server Resources
Visit the Communications Server main page at https://go.microsoft.com/fwlink/?LinkId=132607.
View the complete Communications Server documentation library at https://go.microsoft.com/fwlink/?LinkId=132106.
Download the Communications Server content as Word documents at https://go.microsoft.com/fwlink/?LinkId=133609.
Download the Communications Server documentation as a compiled help file at https://go.microsoft.com/fwlink/?LinkId=160355. (Scroll down to the Additional Information section and download OCSDocumentation.chm.)
Read weekly articles for Communications Server IT professionals on NextHop at https://go.microsoft.com/fwlink/?LinkId=181907.
Read NextHop articles in the Technical Library at https://go.microsoft.com/fwlink/?LinkId=185344.
Subscribe to NextHop feeds on the OPML List for NextHop page at https://go.microsoft.com/fwlink/?LinkId=185345.
Read weekly articles for Communications Server developers on UCode at https://go.microsoft.com/fwlink/?LinkId=177892.
Follow tweets from the Communications Server team at https://go.microsoft.com/fwlink/?LinkId=167909.
We Want to Hear from You
To give us feedback about this article or to propose a topic for an article, e-mail us at NextHop@microsoft.com.
You can also send us a tweet at https://www.twitter.com/DrRez.