Monitoring with System Center Operations Manager (SCOM)

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Updated: April 8, 2010

Applies To: Unified Access Gateway

If Microsoft System Center Operations Manager 2007 is deployed, you should use the Forefront Unified Access Gateway (UAG) management pack (version 4.0.1095.0) to monitor Forefront UAG servers. The Forefront UAG management pack includes monitors, rules, and views, for monitoring and troubleshooting problems on Forefront UAG servers. The management pack also includes health models, that are based on the Service Modeling Language (SML), to analyze the performance, availability, configuration and security inputs, as well as the status of Forefront UAG, and determine the overall status of the system.

You can create customizations within a management pack, such as overrides or new monitoring objects. As a best practice, you should create a separate management pack for each sealed management pack you want to customize.

After you import the Forefront Unified Access Gateway (UAG) management pack, the Microsoft Forefront UAG node is added to the Operations Manager monitoring pane.

On at least a daily basis you should monitor your Forefront UAG servers and arrays using the features described below.

The Forefront UAG management pack discovers the Forefront UAG and Forefront UAG DirectAccess object types:

  • Array discovery

  • Server discovery

  • Forefront UAG trunks, applications, and repositories discovery

  • DirectAccess discovery

  • DNS64 discovery

  • IP-HTTPS gateway discovery

  • ISATAP router discovery

  • Network security discovery

  • 6to4 router discovery

  • Teredo relay discovery

  • Teredo server discovery

The Operations Manager monitoring pane provides the following views:

  • Active alerts—Displays all active alerts on the Forefront UAG servers.

  • Applications—Displays all applications published by the Forefront UAG servers.

    Note

    Only the FileAccess, Network Connector and SSTP applications are monitored, all other applications will appear as not monitored in this version of the management pack.

  • Arrays—Displays all of the deployed Forefront UAG arrays.

  • DirectAccess—Displays all DirectAccess instances on the Forefront UAG servers.

  • DirectAccess NLB user activity—Displays statistics on user activity in NLB deployments as gathered by performance counters.

  • Repositories—Displays all of the repositories on the Forefront UAG servers.

  • Servers—Displays all of the deployed Forefront UAG servers.

  • Trunks—Displays all of the trunks on the Forefront UAG servers.

The Forefront UAG management pack also provides Tasks to restart Forefront UAG DirectAccess services, such as; IP Helper (iphlpsvc), Base Filtering Engine (BFE), and IKE and AuthIP IPsec Keying Modules (IKEEXT).

For more information about System Center Operations Manager 2007, see the System Center Operations Manager (https://go.microsoft.com/fwlink/?LinkId=184792).

For more information about the Forefront Unified Access Gateway (UAG) management pack (version 4.0.1095.0), see Using System Center Operations Manager (SCOM).