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Release Notes: Microsoft System Center Data Protection Manager 2010

Updated: April 21, 2010

Applies To: System Center Data Protection Manager 2010

These release notes provide information about Microsoft System Center Data Protection Manager (DPM) 2010. We are publishing the known issues, typically included with the software as release notes, on the Web along with our other documentation so that we can continuously update issues and resolutions during the DPM 2010 product life cycle.

Known Issues


Issue Workaround

Upgrading to DPM 2010 from a version older than DPM 2010 Release Candidate is not supported. If you upgrade to DPM 2010 from a version older than DPM 2010 Release Candidate, the text in the About System Center Data Protection Manager dialog box is not localized.

DPM 2010 cannot be installed on a computer that is running the Turkish version of Windows Server.

Install DPM 2010 on an English version of Windows Server.

DPM 2010 can protect data sources on computers running the Turkish locale.

A client license allows you to provide file-level protection for a single client computer running Windows XP, Windows Vista, or Windows 7.

This does not include support for system state protection.

Protecting a DPM server with another DPM server requires a single enterprise license. If a computer is protected by both a primary DPM server and a secondary DPM server, a separate license is not required for the secondary DPM server.

DPM 2010 does not provide system protection for Windows Server 2003.

To protect computers that are running Windows Server 2003, you can use the DPM System Recovery Tool. To download this tool, see Download the System Recovery Tool (

The system state of computers running Windows XP is deprecated in DPM 2010 and is no longer available.

After protecting your SharePoint farm, your backups will be successful but you cannot do item-level recovery.

Item-level recovery is not available until the first successful catalog is complete for the corresponding content database. You can either wait for the catalog to happen automatically or you can run it manually. For more information, see DPM Cataloging to Recover SharePoint Items.

Auto-protection of SQL Server databases is disabled after switching protection from the primary to the secondary DPM server.

After switching protection, run the Modify Protection Group Wizard for all protection groups that have SQL Server instances for which you want to enable auto-protection.

Backups created by using the Volume Shadow Copy Service (VSS) hardware provider on the host are inconsistent.

Download and install the appropriate localized hotfix described in article 975688 (

Uninstalling DPM with the Remove data option might cause Setup to stop working.

Uninstall DPM with the Retain disk-based recovery points option, and then delete the DPM database (DPMDB) and any volumes created by DPM.

Product Documentation

The following sections provide information about a variety of resources that will help guide you through the process of planning, deploying, configuring, managing and troubleshooting DPM 2010.

General Information

You can locate general information about DPM 2010 in the following resources:

  • Find answers to frequently asked questions about DPM 2010.

    For more information, see DPM 2010 FAQ (


  • Obtain quick access to important tasks required to protect and recover data, and learn about the new capabilities and enhancements that DPM 2010 provides.

    For more information, see DPM 2010 Getting Started Guide (


  • Learn how to plan a DPM 2010 deployment and find out how DPM works.

    For more information, see DPM 2010 Planning Guide (


  • After you install, configure, and deploy DPM, discover how to keep DPM running smoothly and efficiently.

    For more information about managing DPM, see DPM 2010 Operation Guide (


  • DPM supports a number of tape libraries for backup, recovery, and archive of business-critical data.

    For a list of tape libraries that DPM supports, see DPM 2010 Tested Hardware (


Installing DPM 2010

Verify that the DPM server and the servers and applications that DPM is going to protect have the required network and security requirements. Also, ensure that the DPM server and the servers it is going to protect meet the minimum hardware and software requirements. DPM 2010 provides a Setup Wizard to guide you through the process of installing the DPM prerequisite software and the DPM application. For more information, see:

When you install the DPM protection agent on a computer that is running Windows Server 2003 or Windows Server 2008, DPM 2010 installs KB 975759 on that computer. You must have licensed version of Windows to install this update.

Configuring DPM 2010

Configure DPM to start protecting data. For more information, see Configuring DPM 2010 ( in the DPM 2010 Deployment Guide.

Troubleshooting DPM 2010

For guidance about troubleshooting issues such as installation, configuration, protection and recovery, reporting, and performance, see the DPM 2010 Troubleshooting Guide (