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Updated: August 1, 2012

Applies To: Windows 7, Windows 8, Windows 8.1, Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Vista

OEMInformation specifies OEM information. This information includes the OEM’s name, telephone support numbers, URL, and other support details.

By default, for computers that have Windows® 8 installed, OEM information appears in the System Control Panel.

When HelpCustomized is set to true, support information appears in the Windows Help and Support Control Panel. For more information, see Microsoft-Windows-HelpAndSupport.

For computers that have Windows® 7 or Windows Vista® installed, OEM information appears in the System Control Panel for single-language, single-region computers. For computers that are delivered in multiple languages or regions, customize the Escalation page in Help and Support Center. Then, the System Control Panel displays a Support Information link to the Escalation page in Help and Support Center.



Specifies whether the OEM customizes Help. If this element is set to true, Control Panel shows a support link. Otherwise, Control Panel shows the support information that SupportHours, SupportPhone, and SupportURL specify.


Specifies the path of the .bmp file of the manufacturer logo.


Specifies the name of the manufacturer.


Specifies the name of the computer model.


Specifies the hours that support is available from an OEM.


Specifies the telephone numbers for support for an OEM.


Specifies the URL of the support website for an OEM.






For a list of the Windows editions and architectures that this component supports, see Microsoft-Windows-Shell-Setup.

The following example shows how to set OEM information.

   <Manufacturer>OEM name</Manufacturer>
   <Model>model name</Model>

See Also

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