Import Contacts

Applies to: Office 365 for professionals and small businesses, Office 365 for enterprises, Microsoft Exchange, Live@edu

You can use Import Contacts to bring contacts from other accounts into the account you access from Outlook Web App.

How do I import contacts?

1. Export the contacts from your other e-mail account to a .csv file. Note where you save the .csv file. See Learn More About Importing Contacts for examples of how to export contacts.
2. Sign in to Outlook Web App.
3. Go to Contacts, and then click Import in the toolbar. Or, go to Options > My Account > Shortcuts to other things you can do, and then click Import your contacts from an existing email account.
4. Enter the path to the .csv file with your contacts, or click Browse to locate your file.
5. Click Next.
6. Wait while your contacts are imported.
7. When the import is complete, click Finish.

What else do I need to know?

• If the same contact is in your Contacts folder and in the .csv file, a duplicate contact will be created.
• If you try to import too many contacts, you'll see an error message. Use a program such as Excel to open the file and break it into smaller files, and then import each file.
• If Import Contacts isn't available to your account from Outlook Web App, you may be able to use Outlook to transfer contacts from one account to another. For more information, see Use Outlook to Move Data Between Accounts.
• After you've exported contacts to a .csv file, you can also use Outlook to import your contacts. For instructions, see Import contacts for Outlook 2010.

What if I want to know more?

• Learn More About Importing Contacts