Word services - language pack not installed - Event 8012 (SharePoint Server 2010)

Applies to: SharePoint Server 2010

Alert Name:   Word services - language pack not installed

Event ID:   8012

Summary:   Word Automation Services requires that the appropriate language packs be installed on all application servers on which Word Automation Services runs. If the correct language packs are not installed, documents created in the corresponding languages cannot be converted.

Symptoms:   This event appears in the event log: Event ID: 8012 Description: One or more localized components could not be loaded for the specified language. Please check that the required language pack is installed and properly configured.

Cause:   A file submitted for conversion requires a language pack that is not currently installed on the server that is processing the conversion.

Resolution:   Install the language pack

• Install the correct language pack on all application servers that run Word Automation Services.

• For the steps to perform this task, see Word Automation Services Troubleshooting (SharePoint Server 2010).