Word services must be updated - Event 8010 (SharePoint Server 2010)
Applies to: SharePoint Server 2010
Alert Name: Word services must be updated
Event ID: 8010
Summary: Periodically, Microsoft releases updates for Word Automation Services. These updates help ensure that Word Automation Services can convert newly created files with the best possible quality.
Symptoms: Conversions may fail, but it is more likely that output files will only have some fidelity loss for some features.
Cause: A file submitted for conversion was created with a newer version of Microsoft Word than the current Word Automation Services converter.
Resolution: Update Word Automation Services
- For the steps to perform this task, see Word Automation Services Troubleshooting (SharePoint Server 2010).