Error ID: 400

  • Article

Applies To: System Center Data Protection Manager 2010

Error ID 400 — Data Protection Manager

At this time, no additional information is available for this error. The information provided below is identical to the error message content. However, your request for more information has been recorded, and additional information might be added to this topic at a future date.

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Details

Product

Data Protection Manager

ID

400

Source

Version

3.0

Symbolic Name

Message

The DPM server was unable to retrieve information about the remote system using the Windows Management Instrumentation (WMI) service on <ServerName>.

User Action

To resolve this error, do one of the following:

  • From the command prompt, type DPMAgentInstaller.exe*<dpmservername>* to install the protection agent on the protected computer. Then attach the protection agent to the DPM server by using the Protection Agent Installation Wizard.

  • Verify the following:

    • <ServerName> is online and remotely accessible from the DPM server.

    • If a firewall is enabled on <ServerName>, that it is not blocking WMI requests from the DPM server.

    • The WMI service on <ServerName> is running.