Error ID: 34

  • Article

Applies To: System Center Data Protection Manager 2010

Error ID 34 — Data Protection Manager

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Details

Product

Data Protection Manager

ID

34

Source

Version

3.0

Symbolic Name

Message

DPM cannot browse <ServerName> because of a communication error with the agent.

User Action

If you just installed an agent on <ServerName>, the computer might be restarting. Wait a few minutes after Windows starts for the agent to become available. Otherwise, to troubleshoot this error, do the following:

  1. Ensure that the DPM server is remotely accessible from <ServerName>.

  2. If a firewall is enabled on the DPM server, make sure that it is not blocking requests from <ServerName>.

  3. Restart the DPM Protection Agent service on <ServerName>. If the service fails to start, re-install the protection agent.