MSExchangeSA 9392

  • Article

 

This article provides an explanation and possible resolutions for a specific Exchange event. If you don't find what you’re looking for here, try searching Exchange 2010 Help.

Details

Product Name

Exchange

Product Version

14.0

Event ID

9392

Category

Error

Symbolic Name

evtOALCannotReadFileInformation

Message Text

OABGen is unable to read file information for file '%1'. This might indicate permission problems. %n- %2

Explanation

Event error ID 9392 indicates that OAB generation (OABGen) could not read the OAB version 4 manifest file metadata.

User Action

To resolve error event 9392, do one or more of the following:

  • Review the Application log to determine if this event has been logged more than once for the same file.

  • If this event has been logged more than once for the same file, check the file permissions in the OAB distribution point. To locate the file path location for the OAB Web-based distribution point, use the Exchange Management Shell to run the Get-OABVirtualDirectory cmdlet. To locate the file path location for the OAB public folders-based distribution point, use the Exchange Management Shell to run the Get-PublicFolder cmdlet.

For More Information

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.