MSExchangeAL 8359

 

This article provides an explanation and possible resolutions for a specific Exchange event. If you don't find what you’re looking for here, try searching Exchange 2010 Help.

Details

Product Name

Exchange

Product Version

14.0

Event ID

8359

Category

Warning

Symbolic Name

MSG_SERVICE_SLOW_START

Message Text

The Recipient Update Service is slow to start because of network issues. The service will continue to retry until it successfully restarts. Until that time, not all Recipient Update Service features will be available.

Explanation

This Error event indicates that the Microsoft Exchange Address List Service process exceeded the time-out value for service start. The service will continue to retry every 62 seconds until the service starts. The Address List Service will not work correctly until the service starts.

User Action

To resolve this error, do one or more of the following:

  • Review the System and Application event logs for related events. For example, events that occur immediately before and after this event may provide more information about the root cause of this error.

  • Run the Exchange tools that can help you analyze and troubleshoot your organization. To run these tools, open the Toolbox node of the Exchange Management Console.

For More Information

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.