MSExchangeTransport 9005
This article provides an explanation and possible resolutions for a specific Exchange event. If you don't find what you’re looking for here, try searching Exchange 2010 Help.
Details
Product Name |
Exchange |
Product Version |
14.0 |
Event ID |
9005 |
Event Source |
MSExchangeTransport |
Category |
Pickup |
Symbolic Name |
PickupFailedDueToStorageErrors |
Message Text |
The Pickup directory cannot submit the message because of database problems. |
Explanation
This Error event indicates that the Pickup directory or the Replay directory couldn't submit a message because of problems with the message queue database.
The location of the message queue database and the transaction logs is controlled by the following parameters in the EdgeTransport.exe.config application configuration file that is located in C:\Program Files\Microsoft\Exchange Server\V14\Bin:
QueueDatabasePath
QueueDatabaseLoggingPath
By default, the message queue database and transaction logs are located at C:\Program Files\Microsoft\Exchange Server\V14\TransportRoles\data\Queue.
User Action
To resolve this error, do one or more of the following:
Verify that the message queue database and the corresponding transaction log locations that are specified in the EdgeTransport.exe.config application configuration file exist, and have the following permissions assigned:
Administrators: Full Control
Network Service: Full Control
System: Full Control
If this error occurs frequently, you may consider creating a new message queue database by using the following steps:
Pause the Microsoft Exchange Transport service. This allows existing messages in the message queue database to be delivered, while not allowing new messages to enter the message queue database.
After all the existing queued messages have been drained from the database, stop the Microsoft Exchange Transport service. You can verify the message queue database is empty by using Queue Viewer in the Exchange Management Console. For more information, see Using Queue Viewer.
Delete or move the existing message queue database files.
Start the Microsoft Exchange Transport service.
For more information, see Understanding Transport Database Configuration Options.