MSExchange Antispam 302

 

This article provides an explanation and possible resolutions for a specific Exchange event. If you don't find what you’re looking for here, try searching Exchange 2010 Help.

Details

Product Name

Exchange

Product Version

14.0

Event ID

302

Event Source

MSExchange Antispam

Category

General

Symbolic Name

ContentFilterQuarantineMailboxIsInvalid

Message Text

Unable to quarantine message because the spam quarantine mailbox is invalid. Please configure the quarantine mailbox.

Explanation

This Warning event indicates that the Content Filter quarantine mailbox is not configured.

User Action

To resolve this error, follow one or more of these steps:

  • Log on to the Edge Transport server and configure the quarantine mailbox using the following Exchange Management Shell command: Set-ContentFilterConfig -QuarantineMailbox <SmtpAddress>

    For information about how to configure content filtering and the quarantine mailbox, see the following topics:

  • If you experience mail flow interruptions or other problems in your Exchange environment after you try to resolve this issue:

    • Resolve your issue by using self-support options, assisted support options, and other resources. You can access these resources from the Exchange Server Solutions Center. From this page, click Self-Support Options in the navigation pane to use self-help options. Self-help options include searching the Microsoft Knowledge Base, posting a question at the Exchange Server forums, and other methods. Alternatively, in the navigation pane, you can click Assisted Support Options to contact a Microsoft support professional. Because your organization may have a specific procedure for directly contacting Microsoft Product Support Services, be sure to review your organization's guidelines first.

For More Information

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.