MSExchange EdgeSync 1034

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This article provides an explanation and possible resolutions for a specific Exchange event. If you don't find what you’re looking for here, try searching Exchange 2010 Help.

Details

Product Name

Exchange

Product Version

14.0

Event ID

1034

Event Source

MSExchange EdgeSync

Category

Synchronization

Symbolic Name

MservEntrySyncFailure

Message Text

EdgeSync failed to synchronize the following address %1 to MSERV with permanent error %2. EdgeSync could not retry this item.

Explanation

This Error event indicates that the Microsoft Exchange EdgeSync service encountered a permanent error when it tried to synchronize an address to MSERV. The exception that is specified in the event description provides more information about this failure.

User Action

To resolve this problem, do one or more of the following:

  • Check network connectivity between the Hub Transport server and Active Directory. Use the Ping or PathPing command-line tools to test basic connectivity. Use Ping to isolate network hardware problems and incompatible configurations. Use PathPing to detect packet loss over multiple-hop trips. For more information, see Microsoft Knowledge Base article 325487, Advanced network adapter troubleshooting for Windows workstations.

  • Run the Dcdiag command-line tool to test domain controller health. To do this, run dcdiag /s:[Domain Controller Name] at a command prompt on the Exchange server. Use the output of Dcdiag to discover the root cause of any failures or warnings that it reports. For more information, see Dcdiag Overview at the Windows Server TechCenter.

  • Review the Application log for MSExchangeADAccess and MSExchange Topology events that could provide more information about the cause of this event.

For More Information

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.