MSExchangeAL 8363

  • Article

 

This article provides an explanation and possible resolutions for a specific Exchange event. If you don't find what you’re looking for here, try searching Exchange 2010 Help.

Details

Product Name

Exchange

Product Version

14.0

Event ID

8363

Category

Error

Symbolic Name

MSG_LDAP_DSCONFIG_DSACCESS_INIT_FAILED

Message Text

Microsoft Exchange failed to initialize Directory Service Access (DSAccess) with error 0x%1. Proxy address calculation services will not be available on the local Exchange server. %2

Explanation

This Error event indicates that Directory Service Access (DSAccess) could not locate a configuration domain controller because of the error specified in the event description. As a result, the Exchange server specified in the event description will not be able to calculate proxy addresses. This error is an indication of a much larger problem. Exchange cannot contact a configuration domain controller.

User Action

To resolve this error, do one or more of the following:

  • Review the System and Application event logs for related events. For example, events that occur immediately before and after this event may provide more information about the root cause of this error.

  • Verify that the Exchange Server network connection is functioning.

  • Try to contact any domain controller or global catalog server in the Microsoft Windows site.

  • Try to contact the configuration domain controller.

  • Run Exchange tools to help administrators analyze and troubleshoot their Exchange organization. Go to the Toolbox node of the Exchange Management Console to run these tools.

If you cannot resolve this error, or you experience other problems or mail flow interruptions in your Exchange environment after attempting to resolve this error, contact Microsoft Product Support. For information about contacting support, visit the Contact Us page of the Microsoft Help and Support Web site.

For More Information

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.