MSExchange OWA 15

  • Article

 

This article provides an explanation and possible resolutions for a specific Exchange event. If you don't find what you’re looking for here, try searching Exchange 2010 Help.

Details

Product Name

Exchange

Product Version

14.0

Event ID

15

Category

Configuration

Symbolic Name

OwaAttachmentFileTypeInvalidCharacter

Message Text

There's an error in your Outlook Web App configuration%n%nThe character '%5' isn't valid for file extensions. It was found in character %4 of "%3" in element %2 of the %1 array in the Outlook Web App attachment policy for the %6 virtual directory. This can be corrected using the Exchange Management Console.

Explanation

Microsoft Office Outlook Web App lets you control access to attached documents through the Allow, Block, and Force Save lists. This Error event will occur if a character in a file name extension in one of the attachment policy file name extension arrays is not valid.

User Action

  • Remove the character that is not valid from the file name extension in the affected policy file name extension array.

  • For information about how to edit the file access policy file name extensions, see Configure Public and Private Computer File Access.

  • Resolve your issue by using self-support options, assisted support options, and other resources. You can access these resources from the Exchange Server Solutions Center. From this page, click Self-Support Options in the navigation pane to use self-help options. Self-help options include searching the Microsoft Knowledge Base, posting a question at the Exchange Server forums, and other methods. Alternatively, in the navigation pane, you can click Assisted Support Options to contact a Microsoft support professional. Because your organization may have a specific procedure for directly contacting Microsoft Product Support Services, be sure to review your organization's guidelines first.

For More Information

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.