MSExchange OWA 35
This article provides an explanation and possible resolutions for a specific Exchange event. If you don't find what you’re looking for here, try searching Exchange 2010 Help.
Details
Product Name |
Exchange |
Product Version |
14.0 |
Event ID |
35 |
Category |
Configuration |
Symbolic Name |
CustomPropertiesParseError |
Message Text |
The Address Book custom properties couldn't be parsed. %n%nInvalid file "%1" Line number = %2 Position = %3 Message = "%4"%n%n. A valid custom property file format is required for Outlook Web App to parse it and display the values to users. If this error isn't addressed, users won't be able to view the custom properties. The Help and Support Center provides information about troubleshooting this issue. |
Explanation
This file is used to configure a list of custom properties on users’ Active Directory objects. These objects will be shown on the Microsoft Office Outlook Web App user properties page. This Error event indicates that the custom properties file is not in the correct format.
User Action
Contact a Microsoft Support professional to resolve this issue. To contact a Microsoft Support professional, visit the Exchange Server Solutions Center. In the navigation pane, click Assisted Support Options and use one of the assisted support options to contact a Microsoft Support professional. Because your organization may have a specific procedure for directly contacting Microsoft Product Support Services, be sure to review your organization's guidelines first.
For More Information
If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.