MSExchangeSA 2033

This article provides an explanation and possible resolutions for a specific Exchange event. If you don't find what you’re looking for here, try searching Exchange 2010 Help.

Details

Explanation

This Error event indicates that a unique e-mail address of one of the valid address types could not be generated for a specific user.

User Action

To resolve this error, follow one or more of these steps:

1. Examine the e-mail address policies associated with the address type shown in the error.

2. Use the rules for the specific address type to calculate the e-mail address that would be produced for the user who is identified in the error.

3. Search Active Directory for the e-mail addresses that you calculated in the previous step.

4. When the duplicate user is identified, manually set one of the e-mail addresses to be unique. Alternatively, calculate a different e-mail address rule for the address type listed in the error to prevent duplicates in future operations.

For More Information

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.