MSExchangeTransport 9009

 

This article provides an explanation and possible resolutions for a specific Exchange event. If you don't find what you’re looking for here, try searching Exchange 2010 Help.

Details

Product Name

Exchange

Product Version

14.0

Event ID

9009

Event Source

MSExchangeTransport

Category

Pickup

Symbolic Name

AccessErrorModifyingPickupRegkey

Message Text

The Pickup directory doesn't have permissions to write the pickup location to registry (%1). Please make sure Network Service has Full Control to the registry location. The error was %2.

Explanation

This Error event indicates that the Microsoft Exchange Transport service on the Hub Transport Server or Edge Transport server can't create the Pickup directory or the Replay directory at the specified location. If you change the location of the Pickup directory or the Replay directory, the Microsoft Exchange Transport service uses the security credentials of the Network Service user account to create the new directory and apply the correct permissions. If the new directory does not already exist, and the Network Service account has the permissions that are required to create folders and apply permissions at the new location, the new directory is created, and the correct permissions are applied to the directory. If the new directory already exists, the existing folder permissions are not checked.

The Pickup directory location is controlled by the PickupDirectoryPath parameter on the Set-TransportServer cmdlet. By default, the Pickup directory is located at C:\Program Files\Microsoft\Exchange Server\V14\TransportRoles\Pickup. The Replay directory location is controlled by the ReplayDirectoryPath parameter on the Set-TransportServer cmdlet. By default, the Replay directory is located at C:\Program Files\Microsoft\Exchange Server\V14\TransportRoles\Replay.

For More Information

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.