MSExchangeFDS 1007

 

This article provides an explanation and possible resolutions for a specific Exchange event. If you don't find what you’re looking for here, try searching Exchange 2010 Help.

Details

Product Name

Exchange

Product Version

14.0

Event ID

1007

Category

General

Symbolic Name

UnhandledExceptionInWorkerThread

Message Text

Process %1 (PID=%2). Unhandled exception occurred in worker thread %3. Exception message: %4 Current synchronization task is aborted.

Explanation

This Error event indicates that the Microsoft Exchange File Distribution service did not finish the file synchronization task because of an error. The File Distribution service is used to distribute offline address books (OABs) and custom Unified Messaging prompts. This event may occur for various reasons.

User Action

To determine the cause of this Error event, follow these steps:

  1. Use the following Exchange Management Shell cmdlet to increase the diagnostic logging level on the General counter of the MSExchangeFDS performance object to the High setting:

    Set-EventLogLevel MSExchangeFDS\General -Level High

    Note

    For detailed information about how to increase logging, see Manage Diagnostic Logging Levels.

  2. Review other related Error events and Warning events in the Application log. These related events may help you determine the cause of the error.

  3. Use the following Exchange Management Shell cmdlet to increase the diagnostic logging level on the General counter of the MSExchangeFDS performance object to the Lowest setting:

    Set-EventLogLevel MSExchangeFDS\General -Level Lowest

    Important

    After you finish troubleshooting this issue, you should return logging to the default level to avoid filling your event logs.

For More Information

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.