MSExchange Messaging Policies 3001

 

This article provides an explanation and possible resolutions for a specific Exchange event. If you don't find what you’re looking for here, try searching Exchange 2010 Help.

Details

Product Name

Exchange

Product Version

14.0

Event ID

3001

Event Source

MSExchange Messaging Policies

Category

AddressRewrite

Symbolic Name

AddressRewriteConfigCorrupt

Message Text

An error occurred while loading the configuration for the Address Rewriting Inbound agent and Address Rewriting Outbound agent. The configuration may be corrupt, or Active Directory Application Mode (ADAM) may be unreachable. The Address Rewriting Inbound agent and Address Rewriting Outbound agent will use the last known "good" configuration.

Explanation

This Error event indicates that configuration information for the address rewriting agent is invalid or is corrupted

User Action

To resolve this problem, do one or more of the following:

  • Review the Application log and System log on your Exchange 2010 servers for related events. For example, events that occur immediately before and after this event may provide more information about the root cause of this error.

  • Review Operations Manager for detailed information about the cause of this problem. For more information, see the "Introduction" section in this article.

  • Make sure that the server that is running Exchange that logged this event can communicate with one or more Active Directory servers that are available in the organization.

  • Increase the diagnostic logging level on the Rules counter of the MSExchange Messaging Policies performance object. You can increase logging by running the following Exchange Management Shell command:

    Set-EventLogLevel "MSExchange Messaging Policies\Rules" -Level High

  • Review other related Error events and Warning events in the Application log. These related events may help you find the cause of this warning.

    Important   After you finish troubleshooting the problem, return logging to the default level by running the following command:

    Set-EventLogLevel "MSExchange Messaging Policies\Rules" -Level Lowest

  • Resolve your issue by using self-support options, assisted support options, and other resources. You can access these resources from the Exchange Server Solutions Center. From this page, click Self-Support Options in the navigation pane to use self-help options. Self-help options include searching the Microsoft Knowledge Base, posting a question at the Exchange Server forums, and other methods. Alternatively, in the navigation pane, you can click Assisted Support Options to contact a Microsoft support professional. Because your organization may have a specific procedure for directly contacting Microsoft Product Support Services, be sure to review your organization's guidelines first.

For More Information

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.