MSExchangeTransport 8010

  • Article

 

This article provides an explanation and possible resolutions for a specific Exchange event. If you don't find what you’re looking for here, try searching Exchange 2010 Help.

Details

Product Name

Exchange

Product Version

14.0

Event ID

8010

Event Source

MSExchangeTransport

Category

RemoteDelivery

Symbolic Name

RetryDeliveryIfRejected

Message Text

A message with the Internal Message ID %1 was rejected by the remote server. This message will be deferred and retried because it was marked for retry if rejected. Other messages may also have encountered this error.

Explanation

This Error event indicates that at least one journal message could not be delivered to a journal report mailbox.

When a journal message is rejected for any reason, the transport process intercepts the non-delivery report (NDR) process and tries to transfer the message again in retry mode. Journal messages do not cause an NDR to be sent.

Note   If you do not resolve this error, it is very possible that messages will build in the queues. Eventually the server may stop processing e-mail.

User Action

To resolve this error, determine the reason that a journal message is rejected. Then correct the issue. Follow these steps:

  1. Run the Exchange Management Shell Get-Message cmdlet with the IncludeRecipientInfo parameter. The cmdlet should return the error message that explains why the message was rejected.

  2. Fix the issue based on the information in the error specified in the Exchange Management Shell. After you fix the issue, message delivery should continue.

For more information, see Get-Message.

For More Information

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.