MSExchange OWA 34

  • Article

 

This article provides an explanation and possible resolutions for a specific Exchange event. If you don't find what you’re looking for here, try searching Exchange 2010 Help.

Details

Product Name

Exchange

Product Version

14.0

Event ID

34

Category

Configuration

Symbolic Name

InvalidElementInCustomPropertiesFile

Message Text

The Address Book custom properties couldn't be parsed. %n%nInvalid element found in "%1" at line number ="%2" position = "%3". The custom properties couldn't be parsed because an invalid element was encountered. The only element that can have attributes in the custom properties file is "customProperty". If this error isn't addressed, users won't be able to view the custom properties. The Help and Support Center provides information about how to troubleshoot this issue.

Explanation

The specified file is used to configure a list of custom properties on users’ Active Directory objects. These objects will be shown on the Microsoft Office Outlook Web App user properties page. This Error event indicates that an unexpected element was found.

User Action

To resolve this error, do one or more of the following:

  • Open the specified file and remove or correct the unexpected element.

  • Resolve your issue by using self-support options, assisted support options, and other resources. You can access these resources from the Exchange Server Solutions Center. From this page, click Self-Support Options in the navigation pane to use self-help options. Self-help options include searching the Microsoft Knowledge Base, posting a question at the Exchange Server forums, and other methods. Alternatively, in the navigation pane, you can click Assisted Support Options to contact a Microsoft support professional. Because your organization may have a specific procedure for directly contacting Microsoft Product Support Services, be sure to review your organization's guidelines first.

For More Information

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.