MSExchange ADAccess 2602

  • Article

 

This article provides an explanation and possible resolutions for a specific Exchange event. If you don't find what you’re looking for here, try searching Exchange 2010 Help.

Details

Product Name

Exchange

Product Version

14.0

Event ID

2602

Category

General

Symbolic Name

ADTOPO_RPC_FLUSH_LOCALSYSTEM_TICKET_FAILED

Message Text

Process %1 (PID=%2). Failed to flush Kerberos ticket for local system account - Error code=%3. %nMicrosoft Exchange Active Directory Topology service could not update token to have Exchange Servers group membership (SID: %4). %nThis may be caused by replication latency. Wait for replication to complete and try again.

Explanation

This Error event indicates a failure to add the Exchange Servers universal security group in the process token. A process token is used by the Microsoft Exchange Active Directory Topology service to establish a session together with the Active Directory server. This event may occur because of replication delays between the Active Directory servers. This event may also occur when you run Microsoft Exchange Server 2007 Setup. It may occur during setup because replication delays can occur while the Active Directory schema is updating.

User Action

To resolve this issue, use one or more of the following methods:

  • Make sure that Active Directory replication is working correctly. For more information about Active Directory replication and how it works, see " Active Directory Replication Topology" in Active Directory Replication Technologies.

  • Check the group membership of the Exchange Servers group in the root domain, and make sure that the computer account is not shown as disabled. If the computer account is shown as disabled, delete and then re-add the computer account. For more information about preparing Active Directory and domains, see Prepare Active Directory and Domains.

  • Review related Error and Warning events in the Application log. These events may help you find the cause of this event.

Note   If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.