MSExchangeTransport 16021

 

This article provides an explanation and possible resolutions for a specific Exchange event. If you don't find what you’re looking for here, try searching Exchange 2010 Help.

Details

Product Name

Microsoft® Exchange

Product Version

14

Event ID

16021

Event Source

MSExchangeTransport

Category

Configuration

Symbolic Name

InvalidAcceptedDomain

Message Text

Exchange is rejecting the configuration because an accepted domain entry was damaged in Active Directory.

Explanation

This Error event indicates that an accepted domain entry in Active Directory is corrupted.

An accepted domain is any Simple Mail Transfer Protocol (SMTP) namespace for which a Microsoft Exchange organization sends or receives e-mail. For more information, see Understanding Accepted Domains.

User Action

To resolve this error, do one or more of the following:

  • Use the Get-AcceptedDomain cmdlet in the Exchange Management Shell to review the configuration of all accepted domains in the Exchange organization. For more information, see Get-AcceptedDomain.

  • Review other related Error and Warning events in the Application log. These related events may help you find the root cause of this error.

  • If the recommended steps do not resolve this error, contact Microsoft Customer Support Services. For more information about how to contact support, visit the Microsoft Help and Support Web site.

For More Information

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.